WINTER
Frozen and burst pipes in Ottawa's harsh winters
Ottawa regularly records temperatures below -25°C, making frozen pipes one of the most common winter emergencies. Pipes in exterior walls, unheated garages, and crawl spaces are especially vulnerable. If you lose water pressure or notice frost on exposed pipes, call immediately — do not attempt to thaw with open flame. Our team uses professional steam equipment for a safe, controlled thaw.
CENTURY HOMES
Aging pipes in Westboro, Glebe & Centretown
Many Ottawa neighbourhoods — Westboro, Hintonburg, Centretown, and the Glebe — are home to properties built between 1890 and 1960. These houses often have galvanized steel supply pipes corroded from decades of use, clay or cast iron sewer drains prone to root intrusion, and lead solder joints. A camera inspection reveals the true condition of your pipes without opening walls.
KANATA & BARRHAVEN
Sump pump failures in newer suburban homes
The suburban communities of Kanata and Barrhaven were built largely on clay-heavy soil with high water tables in spring. Sump pump failures during spring thaw or heavy rainfall can flood basements within hours. We repair and replace sump pumps, install battery backup systems, and address backwater valve failures to protect your home year-round.
ORLÉANS
Drain backups in Orléans and Gloucester
The east end communities of Orléans and Gloucester experience seasonal drain backups linked to heavy rainfall overwhelming the municipal storm system. Tree root intrusion into aging clay drains is also common in the older sections of Orléans. High-pressure hydro jetting clears the obstruction; a camera inspection reveals whether root cutting or drain lining is needed for a long-term fix.
WATER HEATER
Same-day water heater replacement
No hot water on a cold Ottawa morning, or a tank leaking onto your basement floor? We supply and install electric, natural gas, and tankless water heaters across Ottawa and the surrounding area. Emergency replacements are available 7 days a week — call (514) 236-2056 and we will dispatch a technician as quickly as possible.
BILINGUAL SERVICE
French and English service in Ottawa's bilingual community
Ottawa is Canada's bilingual capital, and SOS Canada Plumbing & Heating reflects that. Our dispatch team and on-site technicians are fully bilingual — whether you call in English or French, you will receive the same professional, courteous service. We serve clients in both official languages across the National Capital Region.